Privacy Policy
Last updated: May 2026
Overview
POPE&CHARIOT ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains what personal information we collect, how we use it, and your rights in relation to it. By contacting us or using this website, you agree to the practices described here.
What Information We Collect
We collect personal information only when you choose to provide it, including when you book a call, send an email, or contact us via WhatsApp or LinkedIn. This may include:
- Your name and job title
- Business name and industry
- Email address and phone number
- Information you share about your business or project during an engagement
We do not collect sensitive information (such as financial account details, health information or government identifiers) unless directly required to perform an agreed engagement, and only with your explicit consent.
How We Collect It
We collect information directly from you through:
- Calendly booking forms (operated by Calendly LLC — see their privacy policy at calendly.com)
- Direct email correspondence
- WhatsApp messages
- LinkedIn messages or connection requests
- Information you provide during the course of an engagement
How We Use Your Information
We use your personal information only for the purposes for which it was collected, including:
- Responding to your enquiries and scheduling calls
- Delivering financial modelling services you have engaged us for
- Sending engagement-related correspondence and deliverables
- Issuing invoices and managing payments
We do not use your information for unsolicited marketing, and we do not sell, rent or trade your personal information to any third party.
Disclosure to Third Parties
We do not share your personal information with third parties except where necessary to deliver our services or as required by law. Limited disclosure may occur to:
- Accounting and invoicing software providers (e.g. Xero) for billing purposes
- Cloud storage providers used to securely store engagement files
- Legal or regulatory authorities, if required by law
Any third-party providers we use are required to handle your information in accordance with applicable privacy laws.
Data Storage and Security
Your information is stored securely using industry-standard practices. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Your Rights
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information, subject to any legal obligations
- Withdraw consent for us to hold or use your information
To exercise any of these rights, please contact us at ys@popeandchariot.au. We will respond within a reasonable time and no later than 30 days.
Complaints
If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Principles, please contact us first at ys@popeandchariot.au so we can resolve the matter directly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at popeandchariot.au/privacy.html. The date at the top of this page reflects when it was last revised.
Contact
For any questions about this Privacy Policy or how we handle your personal information, please contact:
POPE&CHARIOT
ys@popeandchariot.au